ASSISTANT MANAGER IT · Systems & Networks

Building reliable
systems, confidently.

A practical approach to resilient infrastructure, secure networks, and technology that keeps modern businesses moving.

Dhaka, Bangladesh06 / 25

Scroll to explore

01 About me

Infrastructure is not just technology.
It's the foundation of progress.

I am an IT Infrastructure Engineer focused on the systems, networks, and platforms that make modern organizations productive. My work is grounded in reliability, security, clear documentation, and continuous improvement.

I help teams keep critical technology available, resolve issues efficiently, and build infrastructure that can scale with the needs of the business.

More about my approach ↗

02 Experience

A career built
around uptime.

Every role is an opportunity to make technology more reliable, secure, and useful for the people who depend on it.

Present

Current role · Beraiderchala, Sreepur, Gazipur

Oct, 2025 to Present

Assistant Manager – IT

TSCWL (Mahdeen Group)

Manage daily IT operations and infrastructure services, including the administration of PCs, printers, routers, CCTV, and access control systems. Monitor system availability, security, and performance while coordinating hardware and software deployment, maintenance, and troubleshooting. Maintain IT asset inventories and operational documentation to ensure stable IT infrastructure, reliable service delivery, and uninterrupted support for business-critical activities.

Network administrationCloud infrastructureSystems support

Nov, 2020 to Aug, 2025 · Ashulia, Savar, Dhaka

Senior Support Engineer – IT

Walton Digitech Industries Ltd.

Provided technical support to over 1,700 users across multiple departments, resolving hardware, software, operating system, and network-related issues. Supported LAN/WAN connectivity, VPN access, printers, and end-user systems while participating in infrastructure upgrades and IT improvement initiatives. Maintained high service quality and user satisfaction through efficient troubleshooting and responsive technical assistance. Received the Exceptional Customer Service Award in February and March 2022 for outstanding user support performance.

Apr, 2016 to Jun 2020 · Dhanmondi, Dhaka

Instructor of Digital Marketing

Creative IT Institute Ltd.

Conducted training sessions on SEO, digital marketing, and content strategy, developing comprehensive course materials and practical training modules to enhance students’ knowledge and skills. Trained and mentored over 500 students, providing guidance on industry best practices and practical applications of digital marketing strategies.

03 Core expertise

What I bring
to the table.

Focused capabilities for organizations that depend on secure, reliable, and scalable technology.

Infrastructure operations

Managing reliable servers, networks, systems, and technical services that keep business operations running smoothly.

↗

Network & systems

Designing, configuring, and maintaining secure network and system environments with dependable performance.

↗

Cloud & security

Supporting cloud platforms, access controls, backups, and security practices that protect critical infrastructure.

↗

Technical support

Resolving complex issues, improving system availability, and helping teams work more efficiently through technology.

↗

04 Credentials

The details
matter.

Use this space to present the technical qualifications, certifications, and operational strengths that support your infrastructure career.

◎

Education

B.Sc. in Computer Science and Engineering (CSE)

2024 · Computer Science

Bangladesh University of Business and Technology (BUBT)

Diploma in Computer Technology

2016 · Computer Science

Rangpur Polytechnic Institute

SSC – Secondary School Certificate

2011 · Science

Gaibandha Govt. Boys' High School

▤

Certification

MERN Stack Web Development Career Path

2025 · 6 Months

Interactive Cares

SEO & Digital Marketing

2015 · 3 Months

Creative IT Institute

Computer Office Application

2011 · 3 Months

Joytiprova Training Institute

“

Reliable infrastructure is built through thoughtful planning, disciplined operations, and the people who keep learning.

— Professional philosophy

05 Contact

Let's make
an impact.

For infrastructure projects, technical collaborations, or professional opportunities, I'd be glad to connect.

✉ iqbal40369@gmail.com ↗☎ +88 01331-774377 ↗in LinkedIn profile ↗

Building reliablesystems, confidently.

Infrastructure is not just technology.It's the foundation of progress.

A career builtaround uptime.